Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Privacy at a Glance
Here's what you need to know about how we protect your information
We never sell your personal data to third parties
Your test results are encrypted and stored securely
You can request deletion of your data at any time
We only collect information necessary for our services
1. Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
- Name and email address
- Age and demographic data
- Contact preferences
Test Data
- Quiz responses and answers
- Test completion time
- Score and performance metrics
Technical Information
- IP address and location
- Browser type and version
- Device information
Usage Data
- Pages visited and time spent
- Click patterns and interactions
- Referral sources
2. How We Use Your Information
We use the information we collect for the following purposes:
Provide Testing Services
Process your responses, calculate scores, and deliver personalized results and insights.
Communication
Send test results, updates, and respond to your inquiries and support requests.
Service Improvement
Analyze usage patterns to enhance our tests, features, and user experience.
Security & Fraud Prevention
Protect against unauthorized access, abuse, and maintain platform integrity.
Legal Compliance
Meet legal obligations, enforce terms, and respond to lawful requests.
Research & Development
Conduct anonymized research to advance cognitive assessment methodologies.
3. Information Sharing and Disclosure
We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours, and we respect that.
We may share your information only in the following limited circumstances:
Service Providers
We share data with trusted third-party service providers who help us operate our platform (e.g., email services, analytics, hosting). These providers are contractually obligated to protect your data.
Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this privacy policy.
With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
4. Data Security
We take the security of your personal information seriously and implement multiple layers of protection:
Encryption
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Sensitive data is encrypted at rest using AES-256 encryption.
Secure Storage
Your data is stored on secure servers with restricted access, regular backups, and disaster recovery procedures. We use reputable cloud providers with SOC 2 Type II certification.
Access Controls
We implement strict access controls and authentication mechanisms. Only authorized personnel with a legitimate need can access your data, and all access is logged and monitored.
Important Note
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your information using industry best practices.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access
Request a copy of the personal information we hold about you.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to legal obligations.
Data Portability
Receive your data in a structured, machine-readable format.
Opt-Out
Unsubscribe from marketing communications at any time.
Object
Object to processing of your data for certain purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Note: Some rights may be subject to legal limitations or exceptions. We may need to verify your identity before processing certain requests.
7. Children's Privacy
Our services are designed for users aged 13 and older. We do not knowingly collect personal information from children under 13 years of age.
Age Verification
We ask users to confirm they are at least 13 years old before using our services.
Parental Consent
For users between 13-18 years old, we recommend parental guidance and supervision when using our cognitive assessment tools.
Data Removal
If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information from our servers.
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8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
Data Storage Locations
We primarily store data in secure data centers located in:
- United States (AWS US-East)
- European Union (AWS EU-West)
Protection Measures
When transferring data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with all third-party processors
- Encryption in transit and at rest
- Regular security audits and compliance reviews
EU Users
For users in the European Economic Area (EEA), UK, and Switzerland, we comply with GDPR requirements for international data transfers. You have the right to obtain information about the safeguards we use for such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
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10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Information
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privacy@testrize.com
For privacy-related inquiries
Support
support@testrize.com
For general questions
Response Time
We aim to respond to all privacy-related inquiries within 48 hours during business days. For data access or deletion requests, we will respond within 30 days as required by applicable law.
Your Privacy is Protected
Now that you understand how we protect your data, take our scientifically validated cognitive assessment with confidence.